Knowledge Base

Knowledge Base

The Knowledge Base has been created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. General Inquires
  2. NIT's Chassis Service Area to Offer New Bobtail Only Lane
  3. Access to Port of Virginia Facilities
  4. Addresses and Directions to Terminal Facilities
  5. Christmas and New Year’s Holiday Hours – 2016 / 2017
  6. Container Tracking
  7. More...
  1. Port of Virginia / Hanjin Bankruptcy
  2. Hanjin Chassis Billing
  3. Hanjin Empty Leased Units - Payment Instructions
  4. Hanjin Imports Moving via Rail Carrier
  5. Hanjin Leased Containers - Empty Recovery Process - Notice #2
  6. Hanjin Leased Containers – Empty Recovery Process Notice #1
  7. More...
  1. Forwarders/Brokers
  2. Breakbulk and O.O.G. Receiving and Delivery Procedures
  3. Demurrage FAQ
  4. Firms Code For Port of Virginia Facilities
  5. Group Code Dispatch FAQ
  6. If a container has rail departed from the port, how can I track it to destination?
  7. More...
  1. Shiplines
  2. Firms Code For Port of Virginia Facilities
  3. Process for Submitting Damage and Detention Claim(s)
  4. Virginia Inland Port (VIP) Waybill Process
  5. Winter Storm Helena Update - January 6-9, 2017
  6. Winter Weather Plan - 2017
  1. Shipper/BCO
  2. 64 Express Barge FAQ
  3. Breakbulk and O.O.G. Receiving and Delivery Procedures
  4. Demurrage FAQ
  5. Group Code Dispatch FAQ
  6. NIT and PMT Breakbulk Changes
  7. More...
  1. Truck Lines
  2. NIT's Chassis Service Area to Offer New Bobtail Only Lane
  3. Access to Port of Virginia Facilities
  4. Addresses and Directions to Terminal Facilities
  5. Breakbulk and O.O.G. Receiving and Delivery Procedures
  6. Chassis Service Area (CSA)
  7. More...
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